Help Center

Appointment Actions and Notifications

Mark appointments as confirmed, completed or cancelled.

Managing existing appointments in Openbeauty is simple. Click on an appointment to open its details, then use the available actions to edit, mark it as paid, cancel, or delete the appointment.

Openbeauty gives you several ways to quickly manage appointments and take action when needed.

Basic actions

The following options are available on the appointment details screen:

  • Edit: Update appointment details.
  • Mark as Paid: Manually complete the payment status.
  • Activity: View appointment history and performed actions.
  • Cancel: End the appointment.
  • Delete: Permanently remove the appointment from the system.

Customer notifications

Customer notification options are available under Edit. Click Edit to modify the appointment. A separate window will open where you can find the options for sending notifications to the customer.

  • Notify Customer → Informational Email
    • Send pre- or post-appointment information emails.
  • Notify Customer → Feedback Email
    • Specially designed to send customer satisfaction emails after the appointment is completed.

Admin notifications

  • Send to Admin: Sends system notifications related to the appointment to administrators.

This way, you can easily update appointment details, manage payments, and send customer or admin notifications from the appointment.